Warrenty Care

Jewelry Care Instructions
Our jewelry is designed with high-quality 18K gold plating over a base metal. To ensure longevity, proper care is essential.

Things to Avoid:
  • Perfumes & Chemicals: Prolonged or direct exposure to perfumes, lotions, and other chemicals can cause the gold plating to wear down, potentially leading to tarnishing or the base metal becoming visible.
  • Water & Sweat: Avoid wearing jewelry while showering, swimming, or exercising, as water and sweat can speed up wear and tear.
  • Harsh Cleaning Agents: Keep jewelry away from household cleaning products that contain strong chemicals.


Best Practices to Maintain Your Jewelry:
  • Apply Perfume Before Wearing Jewelry: This reduces direct exposure to chemicals.
  • Store Properly: Keep jewelry in a cool, dry place and store it in a soft pouch or jewelry box to avoid scratches.
  • Regular Cleaning: Gently clean jewelry using a soft cloth and mild soap with water to remove dirt, oils, and residue.

6-Month Warranty Coverage
We stand by the quality of our products and offer a 6-month warranty against tarnishing. If your jewelry tarnishes within 6 months of purchase, you are eligible for a store credit of 50% of the original order value.

How to Claim Warranty:
Email us at support@chrystic.com with product images as evidence.
Upon approval, please self-ship the product to the following address:
Chrystic Jewels, B-175, FF, Sector 41, Noida, UP – 201303
Once we receive the product, a store credit will be issued within 7 working days from receival. The credit will be valid for 6 months from the issue date and would be visible on customer portal.


Exclusions from Warranty:
The warranty does not cover:
  • Damage or breakage due to regular wear and tear.
  • Any alterations or resizing of the jewelry.
  • Any damage to zirconia crystals.
  • Loss of crystals or stones from the jewelry.
  • Breakage of locking mechanism
For any queries, reach out to us at support@chrystic.com.