Privacy Policy

1. Introduction
   Welcome to Chrystic Jewels. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.chrystic.com (“Website”).
2. Information We Collect
   We collect the following types of information when you interact with our Website:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and any other information provided during account creation or checkout.
• Behavioral Data: Information about your interactions with our Website, such as pages viewed, time spent, clicks, and preferences. We use this data to improve our services and personalize advertising.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers collected automatically for security and analytics.
• Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and track user activity on our Website.

3. How We Use Your Information
   We use the collected information for the following purposes:

• Order Fulfillment: To process payments, ship products, and handle returns/exchanges.
• Customer Support: To respond to inquiries and resolve issues.
• Personalized Advertising & Marketing: To provide relevant offers and recommendations based on your browsing behavior. We may use third-party advertising platforms like Google Ads and Meta (Facebook, Instagram) for targeted ads.
• Website Improvement: To analyze trends, enhance user experience, and optimize performance.
• Legal Compliance: To comply with applicable laws and prevent fraudulent activities.

4. Data Sharing & Disclosure
   We do not sell your personal data to third parties. However, we may share data in the following cases:

• Service Providers: We may share data with third-party logistics, payment processors, and analytics providers for operational purposes.
• Advertising & Analytics Partners: We use Google Analytics, Meta Ads, and similar platforms to improve marketing effectiveness.
• Legal Requirements: We may disclose information if required by law or in response to legal requests.

5. Data Retention & Security

• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy.
• We implement security measures to protect against unauthorized access, alteration, and misuse of your information.
• While we strive to protect your data, no online transmission is 100% secure.

6. Your Rights & Choices
   You have the right to:

• Access & Update: Review and modify your personal details in your account settings.
• Opt-out of Marketing Communications: Unsubscribe from promotional emails at any time.
• Disable Cookies: Manage cookie preferences in your browser settings.
• Request Data Deletion: Contact us at support@chrystic.com to request account or data deletion.

7. Third-Party Links
   Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised policy.
9. Contact Us
   If you have any questions about this Privacy Policy, please contact us at:

Chrystic Jewels
Email: support@chrystic.com

Phone: +91-9560539318